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Reviews for New Fountains

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New Fountains Team
Posted On: 9/12/2019

Nice and Cozy!

Worked with Rutta and she was fantastic - super friendly and helpful, quick to respond to emails. Moved here in July and so far everything has been pretty nice. My unit is clean, super convenient location for my dog, and parking is never an issue. I've had two maintenance requests and they were completed the next day and I was notified when it was complete and that someone had been in the apartment. The two pools are always super clean when I've walked by them, and at least one of them is 8 ft deep (a surprise). There's also a volleyball court, and a newly installed dog exercise area - which you don't get at a lot of apartments. The complex is older, that's all that needs to be said about building expectations when it comes to noise and smells. Some tenants in my building are loud outside regardless of the time. Laundry room is super clean, it exceeded expectations although it's around $3 to do a load. It's near a bus line, but on some main roads so traffic gets busy in the afternoons. Good value!
By: Phuong     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much Phuong! We are so grateful you chose to share your experience here so others interested in moving to New Fountains can hear reviews from actual residents! We are happy to have you at New Fountains and are here for you if you need anything in the future!

Posted On: 9/5/2019

Great place!

This has been a great place to live at so far. I have been here for about 9 months and every request has been responded to within 24 hours. Great management team!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad to hear this! We look forward to continuing this relationship and hope that you will stay with us another year! Thank you for taking the time to let others know what your experience has been living here at New Fountains!

Posted On: 4/30/2019

Just Moved In April to the Fountains

We worked with Michelle Ruiz (leasing consultant) to get everything done. She was extremely helpful and made sure that we had exactly what we needed to make the move go smoothly. She took the time to explain things very well to us prior to moving in and was more than willing to help us with a couple small maintenance things we needed upon move in. Maintenance has been very prompt in fixing any issues and ensuring that we were satisfied with any repairs before leaving. These apartments are spacious and fairly well maintained especially considering how old some of these building are. Great location: within minutes of stores, restaurants, parks, bowling, movies, etc. I would recommend these apartments to friends or family based on what I have seen and experienced so far.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad to hear this! We look forward to continuing this relationship and hope that you will stay with us another year! Thank you for taking the time to let others know what your experience has been living here at New Fountains!

Posted On: 4/26/2019

Apartment Process

Michelle R has been amazing through this whole process. She was quickly responding to my emails and phone calls. Michelle made this whole process easy. New Fountains seems like a great and professional place. I can’t wait to move in!
By: Jasmine     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad to hear this! We look forward to continuing this relationship and hope that you will stay with us another year! Thank you for taking the time to let others know what your experience has been living here at New Fountains!

Posted On: 4/26/2019

Taylor review

Taylor was extremely helpful through the process of renting an apartment through New Fountains. Taylor was super kind, helpful, and made the entire process of moving for me very easy and not stressful!
By: Jackie Hanson     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad to hear this! We look forward to continuing this relationship and hope that you will stay with us another year! Thank you for taking the time to let others know what your experience has been living here at New Fountains!

Posted On: 4/17/2019

Just moving in

We have worked with Taylor Quinn, Leasing Consultant and are pleased with all of the processes completed before our move in. She has been very helpful and informative. I hope the rest of the move and stay at New Fountains goes as well as the pre-move/leasing has gone. Thank you, Taylor.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

This is wonderful news! We are so happy you chose New Fountains to be your new home and we are so happy our leasing staff has been able to assist you with all your needs. Welcome to our community and don't forget to check out our resident contests on facebook!

Posted On: 9/7/2018

Ice Cream Soca

Thank you for providing snacks! It was nice to have an end of summer event for your residents.
By: Gabrielle G     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for attending our resident appreciation ice cream social and thank you so much for the kind words!

Posted On: 9/6/2018

New to the Fountains

My dog and I are new here and so far so good! The staff always says hi whenever they see you. The ice cream social was a blast and I met new people. We are very excited about being here. Being new to the area is hard to meet people and New Fountains want to build that community among their residents and that makes it more fun living here.
By: Alex and Phoebe     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad you enjoyed our ice cream social! We really appreciate your kind words and are very happy to hear you were able to get to know your neighbors! Thank you again for attending and we look forward to seeing you at future resident appreciation functions!

Posted On: 9/6/2018

Happy Resident

Moving to New Fountains is exactly what I needed when moving from a big city. A good mixture of cultures and ethnicities combined with a genuinely friendly staff at a competitive rate.
By: Nick     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for attending our resident event and thank you for your kind words. We are so happy you had a great time and are enjoying your stay here! Please let us know if there is anything you need in the future.

Posted On: 9/6/2018

Ice cream social

Having fun out here with the kids playing. Eating ice cream, meeting the neighbors, meeting the dogs. Werq is here to workout and dance
By: Pauline D     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad you had a great time at our ice cream social! Thank you so much for partaking in the festivities! We love our residents and look forward to seeing you at future events!

Posted On: 5/22/2018

Absolutely Amazing! Highly recommended!!

My apartment is perfect for me! Love the view too! The water pressure is even on point! A lot of storage, it’s been super fun decorating my new place. Everyone is friendly, and parking hasn’t been an issue. The parking lots are very lit up at night, which is always nice at night. The office staff has been absolutely amazing! I dealt with Chizom, and she was a pleasure to work with. Everything you’d wish for in a Leasing Agent. She was so dedicated to getting me the exact apartment I wanted and needed. She was professional and always got back to me in a timely matter. She was amazing! Larissa’s smile is contagious and was so helpful when Chizom was busy. Michelle, the day I got my keys, you looked at me and said “ Welcome Home” and it made me feel welcomed- so thank you for that comment. It’s always nice to feel welcomed anywhere you go. I appreciate you three ladies so much. Thanks for allowing this experience to be stress and worry free. Moving is hard enough, but with the professionalism by you three made it possible. I absolutely LOVE my apartment! I love seeing everyone around me happy and walking their dogs- the vibe here is awesome and I love how diverse it is at the NF! Thanks again!
By: Courtney O'Brien     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad you had a great time at our ice cream social! Thank you so much for partaking in the festivities! We love our residents and look forward to seeing you at future events!

Posted On: 2/16/2018

Staff

I moved into my apartment in New Fountains in October. I LOVE the staff here. They are so helpful and friendly. I appreciate their professionalism in running our rental office. 5 stars for the staff at New Fountains!
By: Patricia Harrison     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad you had a great time at our ice cream social! Thank you so much for partaking in the festivities! We love our residents and look forward to seeing you at future events!

Posted On: 8/30/2017

Simply Awesome!

I am so happy to be here at New Fountains! The staff are exceptional ~ friendly, helpful, professional and knowledgeable. My apartment is clean and so peaceful..... I've only been here a few days and I feel at home!
By: Kimberly Redford     Verified Resident
Source: Property Site Read Property Manager's Response

We are so glad you had a great time at our ice cream social! Thank you so much for partaking in the festivities! We love our residents and look forward to seeing you at future events!

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
4.5 out of 5 stars
Noise
4 out of 5 stars

Testimonials